Ww55's Privacy Policy — Your data is safe with us

When you create an account and use our services at ww55, we collect certain information. This data is used solely to improve your experience and ensure your security.

Information collected at registration:

• Full name (as per National ID)
• Mobile number (Bangladeshi, active)
• Date of birth (for age verification)
• Current Address
• Email Address (Optional)

Information collected during KYC verification:

• National ID (NID) or passport photo
• Selfie or live photo (if required)
• Mobile banking account number

Information collected automatically during use:

• Device type, operating system, and browser information
• IP address and login time
• Gaming activity logs (bets, wins, losses)
• Transaction History
• Cookies & Session Data

Ww55 collects your data for specific, legitimate purposes only. We do not ask for information we don't need, and we only use what we collect.

Under this Privacy Policy, your data is not used for any purpose beyond what is stated above. You will be notified separately before your information is used for any new purpose.

Ww55 uses the information we collect in the ways described below. Every use is guided by your best interests.

• Service Delivery: To manage your account, process transactions, and provide gaming services.
• Security assurance: To detect unauthorized access, fraud, and money laundering.
• Customer Support: To resolve your issues and handle complaints.
• Personalized Experience: To show game recommendations and promotions tailored to your preferences.
• Responsible Gaming: To monitor gaming behavior and detect unusual patterns.
• Legal compliance: To meet regulatory requirements.
• Sending Notifications: To send important updates, transaction confirmations, and security alerts.

Ww55 never sells your personal data. However, limited data sharing with trusted partners may be necessary in order to deliver our services.

• Payment Processor: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• KYC Service Provider: A secure third-party platform may be used for identity verification.
• Law enforcement agencies: We may be required to disclose information to authorities under a court order or legal obligation.
• Fraud prevention services: Information about risky behavior may be shared with specialist organizations to help ensure safety.

Every partner we share data with is bound by a strict confidentiality agreement. They may only use your data for the specific purpose for which it was shared.

Ww55 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and certain services.

Ww55 does not retain any data longer than necessary. The retention period for each type of information is determined based on its purpose and applicable legal requirements.

• Account Information: For the duration of account activity and up to 5 years after account closure.
• Transaction records: Up to 7 years, as required by financial regulations.
• KYC documents: 5 years after verification is complete (legal obligation).
• Gaming logs: 2 years for dispute resolution purposes.
• Customer support contact: 1 year after last contact.
• Cookie Data: 7 days to 1 year, depending on type.

Under this Privacy Policy, you have certain important rights over your personal data. ww55 respects and upholds these rights.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we temporarily restrict the use of your data while an investigation is ongoing.
• Right to Data Portability: You may request a copy of your data in a readable format.
• Right to object: You may object to the use of your data for any specific purpose.

To exercise these rights support@ww55.worldEmail us and we will respond within 30 days. Requests will be processed after identity verification.

Ww55 uses industry-standard technology and processes to keep your data secure. Our security layers are outlined below.

• Transmission Security: All data is transmitted in encrypted form using the TLS 1.3 protocol.
• Storage Encryption: Stored data is protected using AES-256 encryption.
• Two-Factor Verification: Two-factor authentication (2FA) is available for login.
• Access Control: Only authorized personnel can access specific data.
• Security audits: Regular third-party penetration testing and security assessments are conducted.
• Incident response: In the event of a security breach, affected users will be notified within 72 hours.
• Data Backup: Data is regularly backed up with encryption and stored in a separate, secure location.

Ww55 is an adults-only platform. We do not serve anyone under the age of 18, nor do we collect any data from them.

• Date of birth verification is mandatory at registration.
• If age cannot be confirmed through KYC verification, the account will not be activated.
• If we hold any data belonging to a minor, it will be deleted upon request from a parent or guardian.
• Parents are advised to use parental control software on their devices.

If you believe a minor is using ww55, please contact us at support@ww55.world. We will take immediate action.

Ww55 may update this privacy policy as needed. We will notify you before making any significant changes.

• For major changes, notice will be sent via SMS to your registered mobile number and posted on the site.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions of this policy will be sent by email upon request.

For any privacy-related questions or concerns, please reach out to us:

• Email: support@ww55.world
• Support Hours: 8:00 AM – 12:00 AM (daily)
• Live chat: Available at the bottom right of the website